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• Something went wrong with my order, who do I speak to?

  We're sorry to hear that. You can speak to one of our sales representatives hereSome readers

• I purchased a cookbook but I can't see it in my library

  You can find purchased books in your library here Sometimes a book may not show up in your library straight away. When this happens you just need to refresh the webpage, or clear the cache. To do this: Refresh the webpage: First go to your library here. Now you can either swipe down from the top of the browser, or hit the refresh button also at the top of your browser - this will refresh the page and now your book should be visable.Some readers

• I've forgotten my email or password, what can I do?

  Not to worry. When you go to login, simply tap the 'reset password' link t the bottom of the pop-up to go to the password reset screen. Enter your email to receive a password reset link.Some readers

• Can I change my cookbook recommendations?

  We like to recommend cookbooks that we think you'll like. If they're not to your taste you can change your preferences quite easily. For mobile users, simply hit the hamburger icon in the top right hand corner, tap 'settings' and tap 'preferences' to make changes. For web, simply tap your profile picture in the top right hand corner, tap 'settings' and tap 'preferences' to make changes.Some readers

• How can I change my display name?

  Easy. For mobile users, simply hit the hamburger icon in the top right hand corner, tap 'name' to make changes. Hit 'update' at the bottom of the screen to confirm. For web, simply tap your profile picture in the top right hand corner, tap 'name' to make changes, then also hit 'update' at the bottom of the screen to confirm.Few readers

• How can I stop receiving emails?

  Simply hit the the 'unsubscribe' link at the bottom of the email to be removed from our mailing list. NOTE: You will still receive password reset emails if you choose to reset your password.Few readers

• How can I stop receiving notifications?

  Easy. For mobile users, simply tap the the hamburger icon in the top right hand corner, go to 'settings', and unselect the 'push notifications' then hit update. You should now stop receiving push notifications.Few readers